Most of the time, unless the videos are from youtube, you play the video and rightclick at the playing video to save the video to your computer. Or there's a download icon at the video player.
Lately we use the filehosting website Gofile. Depending on your browser you may have to click right -> "Save as"
Sometimes, it's a better idea do download an add-on like video download helper. It's available for firefox and chrome browser.
We do advise to use the firefox browser to surf the fero website.
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